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Privacy Policy

This Privacy Policy describes Exit Success Lab’s (“the Company”, “We”, “Us”, or “Our”) policies and procedures on the collection, use, disclosure, and processing of your information when you, individually or on behalf of a company or other legal entity as applicable (“You” or “Your”) access or use the Services (defined below) and provides information about Your privacy rights.

We use Your personal data to provide and improve access to and use of Our website found at https://exitsuccesslab.com/ including any restricted-access portions, separate restricted-access websites including Our learning management site, and web-based services (collectively, the “Sites”), and content and services (e.g., membership, programs, events, etc.) offered on or made available through the Sites. The Sites and any content and services offered on or made available through them are collectively referred to as the “Services.”

By using the Services, You consent to our Privacy Policy set out below and further agree to the collection, use, disclosure, and processing of Your information in accordance therewith.

Capitalized terms used in this Privacy Policy that are not specifically defined below, have the same meanings as the terms defined in Our Terms and Conditions.

Exit Success Lab is a United States Corporation subject to the laws of the United States. The United States may not offer a level of privacy protection as great as that offered in other jurisdictions. Since our servers are located in the United States, Your data may be transferred to, stored, or processed in the United States. By using our Services, You understand and consent to the collection, storage, processing, and transfer of Your data to our facilities in the United States and those third parties we share Your data with as described in this Policy and our Terms and Conditions.

Special Notice about Children

Children (individuals under the age of 18) are not eligible to use the Services, and we ask that children do not submit any Personal Data (defined below) to Us. We do not knowingly collect information, including Personal Data, from children or other individuals who are not legally able to use our Services. If we obtain actual knowledge that we have collected Personal Data from a child under the age of 18, we will promptly delete it, unless we are legally obligated to retain such data.

Collection of Data

Types of Data Collected

While using Our Services, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You (“Personal Data”). Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, Province, ZIP/Postal Code
  • Other information

Further, for Us to provide the Services offered on or made available through the Sites that You request, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You, it is necessary that we collect and retain Personal Data.

Usage data is collected automatically when You use the Services. It is either generated by the use of the Services or from the Services infrastructure itself such as the duration of a page visit (“Usage Data”).

Usage Data may include information such as Your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our Services that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Services by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Services or when You access the Services by or through a mobile device.

Data Integrity and Purpose Limitation

We only collect Personal Data that is relevant for providing the Services. We process Personal Data in a way that is compatible with providing the Services or as otherwise authorized by You. We take reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

Tracking Technologies and Cookies

The Sites may use cookie technology to improve the quality of Your experience. A cookie is a small file that contains information sent by a website that is saved on Your hard disk by Your computer’s browser. Cookies store information that a website may need in order to personalize Your experience and gather website statistical data. Any time You visit the Sites to browse or to read or download information, cookies may collect and store the name of the domain and host from which You access the Internet (for example, msn.com, google.com, etc.); the Internet protocol (IP) address of the computer You are using; the browser software You use and Your operating system; the date and time You access the Sites; and the Internet address of the website from which you linked directly to the Sites. We may use this information to measure the number of visitors to areas of the Sites, and to help us make the Sites more useful and interesting to our visitors. We may use cookies to gather statistical information about the Sites such as Sites visiting patterns to help target advertisements based on user interests.

We use cookies and similar tracking technologies to track the activity through Our Services and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze Our Services.

Some consumers may not know that cookies are being placed on their computers when they visit websites. If You want to know when this happens, or to prevent it from happening, You can set your browser to advise you when a website attempts to place a cookie on your computer.

You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some parts of our Services. Unless you have adjusted Your browser setting so that it will refuse cookies, our Services may use cookies.

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on Your personal computer or mobile device when You go offline, while Session cookies are deleted as soon as You close Your web browser. We use Persistent and Session Cookies for purposes including to provide You with some of Our Services and to enable features, authenticate users and prevent fraudulent use of Accounts (defined below), remember choices You make when You use the Services, such as remembering your login details or language preference to provide You with a more personal experience and to avoid You having to continually re-enter your preferences.

Use of Personal Data

We collect Personal Data to provide and maintain our Services, including to monitor the usage of our Services, to set up and manage unique user accounts with the Company (“Account”), including Your registration and access to functionalities of the Services available to You as a registered user, to communicate with You (by email, telephone, or other forms of communication), to attend and respond to Your requests/inquiries, and to improve our Services. We may use Personal Data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, marketing, and Your experience.

Sharing Your Personal Data

We may share Your Personal Data with Our Services providers, which include any natural or legal person who processes such data on behalf of the Company as well as third-party companies or individuals employed by the Company (“Services Provider”). The Services Provisors perform functions such as facilitating the Services, providing the Services on behalf of the Company, performing services related to the Services, assisting the Company in analyzing how the Services are used, monitoring and analyzing the use of our Services, and handling payment processing. The Services Providers are obligated not to disclose or use your Personal Data.

We may share Your Personal Data with Our business partners to offer You certain products, Services, or promotions. We may disclose Your Personal Data for any other purpose with Your consent.

By accessing the Services, You authorize Us to share Your Personal Data with third parties as provided in this Privacy Policy. We will never sell, rent, or lease your personal information to a third party.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain your data to comply with applicable laws, rules, or regulations), resolve disputes, or enforce Our legal rights, agreements, or policies.

Specifically, We will retain your Personal Data while we are providing Services to You. Thereafter, We will keep Your personal information for as long as is necessary:

  • To respond to any questions, complaints or claims made by You or on Your behalf;
  • To show that we treated You fairly; or
  • To keep records required by law.

The Company will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Services, or to the extent necessary to comply with Our legal obligations, resolve disputes, or enforce Our legal rights, agreements, or policies.

We will not retain Your Personal Data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of Personal Data. When it is no longer necessary to retain your Personal Data, we will delete or anonymize it.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. If You are located outside of the United States and choose to provide Personal Data to Us, We transfer that information to the United States where it is processed.

We may contract with third parties to maintain and host the Sites. Any information You submit to us, including Personal Data, may be placed and stored on a computer server maintained by this third-party host.

Your consent to this Privacy Policy followed by Your submission of Personal Data represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Deletion of Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Services may give You the ability to delete certain information about You from within the Services. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that for Us to provide the Services offered on or made available through the Sites that You request, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You, it is necessary that we collect and retain Personal Data. Further, we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Compliance with laws or other legal requirements
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law (e.g., to comply with laws, rules, or regulations) or in response to valid requests by public authorities (e.g., a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company, including without limitation, the Company’s confidential, proprietary, and trade secret information as well as its Intellectual Property.
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users of the Services or the public
  • Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

The Services use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. We take commercially reasonable steps to protect the information under our control from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information, nor can we guarantee that the information You supply will not be intercepted while being transmitted over the Internet. Specifically, emails sent to Us may not be secure, and You should therefore take special care in deciding what information You send to us via email.

We limit access to Your Personal Data to those who have a genuine business need to access it. Those processing Your Personal Data will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify You and any applicable regulator of a suspected data security breach where we are legally required to do so.

Information on the Processing of Your Personal Data

The Services Providers We use collect, store, use, process, and transfer information about Your activity on Our Services in accordance with their privacy policies.

Analytics

We use third-party Services Providers including Google Analytics to monitor and analyze the use of our Sites. Google shares the data it collects with other Google services. You can opt-out of having made your activity on the Sites available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit Google’s Privacy & Terms web page: https://policies.google.com/privacy

Marketing Communications

We may use Your Personal Data to contact You with newsletters, marketing, or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by contacting Us or, for email communications, by following the unsubscribe link or instructions provided in any email.

We may use Email Marketing Services Providers including but not limited to MailerLite and Lemlist to manage and send emails to You.

We further use the services of WildApricot from which you may receive confirmation emails.

Payments

If you choose to purchase a program or Service that requires a payment or fee, You will be required to provide Us with Your payment information, including, without limitation, credit card or debit card numbers, account details, and similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use, and we do not obtain access to any Payment Information in connection with such purchases or membership subscriptions.

We offer paid Services through our Sites. We use third-party providers including, but not limited to, Stripe and SamCart to handle payment processing for these Services. We will not store or collect Your payment card details. That information is provided directly to

Our third-party payment processors whose use of Your personal information is governed by their Privacy Policies.

• Stripe’s Privacy Policy can be viewed at https://stripe.com/us/privacy
• SamCart’s Privacy Policy can be viewed at https://www.samcart.com/privacy-policy

These payment processors are subject to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Website Technologies

Exit Success Lab does not provide the technologies used to build the Services, and therefore, neither recommends nor endorses such technologies. Any information regarding identified technologies, including their capabilities, limitations, and applications, should be sought directly from their manufacturers. Exit Success Lab hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names, or other intellectual property interests of third parties.

Links to Other Material

The Services may contain links to other websites, including but not limited to, LinkedIn, Facebook, Twitter, LinkedIn, Instagram, PayPal, Venmo, and YouTube. These links and plug-ins are for your convenience. Websites linked to and from the Services are not necessarily under the control of Exit Success Lab; and Exit Success Lab shall have no responsibility or liability whatsoever for the content or privacy practices of any linked third-party websites, or any link or linking program at any time. You should read and understand Exit Success Lab’s policies with respect to such third-party links, as stated in the Terms and Conditions. We further strongly advise You to review the privacy policy of every site You visit.

Safe Harbor

Exit Success Lab adheres to the U.S. safe harbor policy privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If you have any questions regarding this policy, write to us at info@exitsuccesslab.com.
Contact Us

If you have any questions about this Privacy Policy, You can contact us by email at info@exitsuccesslab.com.
Effective Date and Changes

This Privacy Policy is effective as of March 30, 2024. Exit Success Lab reserves the right to revise this Privacy Policy from time to time to reflect changes to Our business, the Sites or Services, or applicable laws. The revised Privacy Policy will be effective as of the published effective date. You are advised to review this Privacy Policy periodically for any changes.

YOUR CONTINUED USE OF THE SERVICES FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.

The remainder of this Privacy Policy applies to California residents.

California Consumer Privacy Act (the “CCPA”) as amended by the California Privacy Rights Act of 2020 (the “CPRA”) Privacy Notice (California Privacy Rights)

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person who is a California resident (“Consumer”) or any device that can access the Services such as a computer, a cellphone, or a digital tablet (“Device”). The following is a list of categories of personal information which We may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been collected. Certain categories of personal information would only be collected if You provided such personal information directly to Us.

Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
Collected: Yes.

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes.

Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.

Category D: Commercial information.
Examples: Records and history of products or Services purchased or considered.
Collected: Yes.

Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.

Category F: Internet or other similar network activity.
Examples: Interaction with our Services or advertisement.
Collected: Yes.

Category G: Geolocation data.
Examples: Approximate physical location.
Collected: No.

Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.

Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.

Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: No.

Category L: Sensitive personal information.
Examples: Account login and password information, geolocation data.
Collected: Yes.

  • Under CCPA/CPRA, personal information does not include:
  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA/CPRA’s scope, such as:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
  • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994
Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete through our Services, preferences You express or provide through our Services, or from Your purchases of or requests for our Services and creation of user accounts. This information may be collected from your interaction with our Sites or at events, seminars, etc. that the Company hosts and You register for.
  • Indirectly from You. For example, from Your activity on our Sites such as through submissions and website usage data collectedly automatically and through cookies.
  • From Services Providers. For example, from third-party vendors who monitor and analyze the use of our Services, third-party vendors for payment processing, or other third-party vendors that We use to provide the Services to You.
Use of Personal Information

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA/CPRA), which may include the following examples:

  • To operate our Services and provide You with Our Services.
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Services.
  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Services, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase Services, We will use that information to process Your payment, facilitate delivery of Services, and provide You with notices/communications regarding those Services.
  • To respond to legal requests and as required by applicable law, court order, or governmental regulations.
  • As described to You when collecting Your personal information or as otherwise set forth in the CCPA/CPRA.
  • For internal administrative and auditing purposes.
  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
  • Other one-time uses.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Personal Data” section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes, We will update this Privacy Policy.

Disclosure of Personal Information

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sharing Personal Information

We may share, and may have shared in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties:

  • Services Providers
  • Payment processors
  • Our affiliates
  • Our business partners
  • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or Services We provide to You.
Sale of Personal Information

We do not sell personal information as the term sell is commonly understood. We do allow Services Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Services, although certain third-party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and We encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We know are less than 16 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 16 has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

–> The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

–> The right to know/access. Under CCPA/CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:

  • The categories of personal information We collected about You
  • The categories of sources for the personal information We collected about You
  • Our business or commercial purposes for collecting or selling that personal information
  • The categories of third parties with whom We share that personal information
  • The specific pieces of personal information We collected about You
  • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
      • The categories of personal information categories sold
      • The categories of personal information categories disclosed

–> The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please see the “Do Not Sell My Personal Information” section or contact Us.

–> The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about You that We collected. Once We receive and confirm Your request, We will use commercially reasonable efforts to correct (and direct our Services Providers to correct) Your personal information, unless an exception applies.

–> The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You, unless an exception applies. To submit, please see the “Limit the Use or Disclosure of My Sensitive Personal Information” section or contact Us.

–> The right to delete Personal Data. You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Services Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Services Providers to:

  • Complete the transaction for which We collected the personal information, provide Services that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
    Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

–> The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:

  • Denying Services to You
  • Charging different prices or rates for Services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of Services to You
  • Suggesting that You will receive a different price or rate for Services or a different level or quality of Services
Exercising Your CCPA/CPRA Data Protection Rights

Please see the “Do Not Sell My Personal Information” section and “Limit the Use or Disclosure of My Sensitive Personal Information” section for more information on how to opt out and limit the use of sensitive information collected. Additionally, in order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us by email at: info@exitsuccesslab.com

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
  • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if We cannot:

  • Verify Your identity or authority to make the request
  • And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

Do Not Sell My Personal Information

We do not sell personal information as the term sell is commonly understood. We do allow Services Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.

The Services Providers we partner with (for example, our analytics or advertising partners) may use technology on the Services that sells personal information as defined by the CCPA/CPRA law. If You wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.

Website

If applicable, click “Privacy Preferences”, “Update Privacy Preferences” or “Do Not Sell My Personal Information” buttons listed on the Services to review Your privacy preferences and opt out of cookies and other technologies that We may use. Please note that You will need to opt out from each browser that You use to access the Services.

Additionally, You can opt out of receiving ads that are personalized as served by our Services Providers by following our instructions presented on the Services:

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If You change browsers or delete the cookies saved by Your browser, You will need to opt out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

  • “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
  • “Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Limit the Use or Disclosure of My Sensitive Personal Information

If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use which is necessary to perform the Services or provide the goods reasonably expected by an average consumer who requests such Services or goods.

We collect, use, and disclose sensitive personal information in ways that are necessary to provide the Services. For more information on how We use Your personal information, please see the “Use of Personal Data” section or contact us.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

We do not respond to Do Not Track (DNT) signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If You’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

Effective Date and Changes

This Privacy Policy is effective as of March 30, 2024. Exit Success Lab reserves the right to revise this Privacy Policy from time to time to reflect changes to Our business, the Sites or Services, or applicable laws. The revised Privacy Policy will be effective as of the published effective date.

YOUR CONTINUED USE OF THE SERVICES FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.

Copyright © 2024 Exit Success Lab, LLC, All rights reserved.
Last updated: March 29, 2024

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